Family Affairs | Mediation – Advocatuur – Coaching (hereinafter: Family Affairs) having its office at Wijnhaven 44, 3011 WS Rotterdam, processes personal details as stated in this privacy statement lastly amended on 1 April 2020.

Contact data:
Wijnhaven 44
3011 WS Rotterdam
+31 10 4049588

Ms Ellen Keijzerwaard is the Data Protection Officer of Family Affairs and can be reached under

Personal data processed by Family Affairs:
Family Affairs processes personal data because you are using our services and/or because you have provided us with theses data yourself as a (potential) client, relation, supplier, or opposing party.

A list with personal data processed by us is provided below:
– First names and family name
– Gender
– Date of birth
– Place of birth
– Nationality
– Address data
– Telephone number
– Email address
– Other persona data actively provided by you, for instance, by placing a profile on this website, in correspondence or by telephone
– Bank account number.

Special and/or sensitive personal data processed by us:
Family Affairs processes, among other things, the following special and/or sensitive personal data:
– Citizen Service Number (CSN)
– criminal past
– religion/personal beliefs.

Our website and/or services do not have the intention to compile data about visitors to our website who are younger than 16 years, unless they have their parents’ or guardian’s permission. However, we cannot check whether or not a visitor is over 16 years of age. Therefore we recommend parents to be aware of their children’s online activities in order to prevent that data about children can be compiled without parental permission. If you are convinced that we have compiled personal data of an underage child without said permission, please contact us under and we will remove said information.

What are the reasons why and the basis upon which we process personal data:
Family Affairs processes your personal data with the following objects:
– Handling your payments
– Being able to call or email you if necessary for the performance of our services
– To render services and/or to carry out your assignment
– Family Affairs also processes personal data if we are obliged to do so, for instance data we need for filing our tax return.

How long we keep personal data:
Family Affairs will keep your personal data no longer than strictly necessary for the realisation of the objects for which your data are compiled or for complying with a statutory obligation.

Sharing personal data with third parties:
Family Affairs will not sell your data to third parties and will only provide said data if it is necessary for the performance of our agreement with you or to comply with a staturory obligation. We conclude processing agreements with companies processing your data by our orders so as to ensure the same level of security and confidentiality regarding your data. Family Affairs will remain responsible for this processing.

Cookies or similar tools used by us:
Family Affairs only uses technical, functional and analytical cookies that do not violate your privacy. A cookie is a small text file that is saved on your computer, tablet or smartphone on the occasion of your first visit to this website. The cookies used by us are necessary for the technical processing of the website and your ease of use. They ensure that the website works properly and will remember your preferences, for instance. We can also optimise our website thanks to the cookies. You can unsubscribe cookies by setting your internet browser so that it does not save cookies. In addition you can also remove all previously saved information by the settings of your browser.

Use of Social Media:
The website of Family Affairs includes buttons and/or links for promoting web pages and/or sharing on social media or third-party websites, such as Twitter, LinkedIn, or Facebook. Family Affairs does not supervise and is not responsible for the processing of your personal data by and via such third parties. Therefore the use of such media is at your own risk.

Inspecting, amending or removing your data:
You have the right to inspect, correct or remove your personal data. In addition you have the right to withdraw any permission for the processing of your data or to object to the processing of your personal data by Family Affairs and you have the right to transfer your data. This means that you can file a request with us to send the personal data we have obtained from you in a computer file to you or any other organisation named by you.

You can send a request to inspect, correct, remove, transfer your personal data or to withdraw your permission or any objection to the processing of your personal data to

In order to be sure that the request to inspect has been made by you, we ask you to enclose a copy of your proof of identity in your request. Please delete your passport photo, MRZ (machine readable zone, the line of numbers at the bottom of your passport), passport number and Citizen Service Number (CSN) in this copy in order to protect your privacy. We will respond to your request as soon as possible but certainly within four weeks.

Family Affairs wishes to point out to you as well that you have the opportunity to file a complaint with the national regulatory authority, the Autoriteit Persoonsgegevens (Data Protection Authority). You can file the complaint under:

How we safeguard personal data:
Family Affairs takes the safeguarding of your data seriously and implements suitable measures to prevent misuse, loss, unauthorised access, undesirable publication, and unauthorised amendments. If you are of the opinion that your data are not sufficiently safeguarded or if there are any indications of misuse, please contact us under